Hair Extensions Insurance coverage
How do I buy Hair Insure
You’ll be able to obtain Clip In Hair Insure protection simply by placing a hair order on the Clip In website. Once you’ve selected your hair simply choose the “Hair Insure” choice to get full coverage in your professional extensions and recalculate your whole. Once the order has been positioned and accomplished, you’ll obtain a affirmation email containing additional particulars.
I have been doing hair extensions for years, why would I want Hair Insure
We take a look at it as a device to help you and your salon do extra enterprise, as a result of it’s an interesting possibility for first-time hair extension purchasers as well as for long-time clients. Backside line: it protects their hair extensions from any drastic hair disaster and lends peace of thoughts to all concerned.
I ordered some tools, chalk, and Clip-Ins on the Clip In webpage. How come I don’t see an choice for Hair Insure at checkout
Hair Insure only covers Clip In skilled hair extensions (I-Hyperlink, Kera-Link, and Tape-In). It does not cover installation instruments, beads, chalk, jewels, or any Do-It-Your self extension methods, together with observe or clip-in hair. If you have no Clip In skilled hair extensions in your bag during the checkout process, you will not see the choice for Hair Insure. Should you buy quite a lot of products that embody both skilled hair and equipment, the hair insure worth shall be calculated solely from the value of the hair. In other phrases, for instance you spend a total of $200 on the website, but of this determine, only $100 was spent on hair and the remaining was spent on accessories. You’ll only pay $15 for insurance (15% of $100 = $15).
How can I help my clients take good care of their extensions so they’ll last a long time
The very best strategy to go about this is to show each appointment, set up, maintenance, or removal, into a teaching alternative. Whether they’re brand new to hair extensions or they’ve been getting them for years, the outdated adage of “an ounce of prevention is price a pound of cure,” works here. Here’s the essential “take dwelling” factors each shopper ought to grasp:
Hair extensions require regular maintenance. Just as natural hair wants regular brushing, styling, and clarification, so too do hair extensions. Failure to keep up with maintenance will result in a speedy diminishing of their high quality. Be sure that purchasers know find out how to brush their extensions, how often, and what to search for whereas they’re doing it.
Only use sulfate free shampoos and conditioners. You know this, however it always bears repeating. Sulfates will dry out extensions, weaken the bonds, and lead to tangling and matting. Make certain shoppers understand this and Solely make clear their hair with sulfate free shampoos and conditioners. Wear and tear will happen. You recognize what it seems like, however perhaps your shoppers do not. Be sure they know that simply by being installed and worn, hair extensions will experience minor signs of wear and tear (like some shedding and dryness) which are completely regular. Here’s an excellent alternative to manage shopper expectations, and assist them know what to search for in the event that they feel they want any sort of follow up service.
Finally, if it is advisable brush up on any hair extension suggestions, don’t hesitate to visit our page on the topic!
What’s a waiver type and why do I need one
A waiver form is a doc that your client will sign earlier than receiving any sort of set up service. Essentially, it goes over the varied processes for sustaining hair extensions, how lengthy they’ll last, and things to keep away from to hairstyles for black girls with weave prevent damage to their extensions. When the shopper indicators the waiver, they’re acknowledging that they understand the hair extension process and are prepared to perform the necessary upkeep to keep them in good shape. Moreover, a waiver form protects you (the hairstyles for black girls with weave stylist) if anything should go flawed on account of negligence or abuse of the extensions. As a part of your consultation, we suggest using the waiver to guide your dialogue of the aforementioned points, and to answer any additional questions a consumer might have.
If I get substitute hair, do I should pay transport prices
We are going to cover the cost of transport. For orders within the continental United States we are going to cowl the price of FedEx ground shipping, or the equal, to the transport handle on the original order. For worldwide orders, we will cover the price of USPS Worldwide Economic system delivery to the shipping address on the unique order. Must you choose another transport technique, you could upgrade. These upgrades are the duty of the client. Word: Any duties and charges associated with the international shipping of your product should be paid previous to supply.
How lengthy does my Hair Insure protection last
Your hair will probably be covered for 30 days following the original buy date, plus a 7 day grace interval to offer the hair time to get to you. Whereas we keep an intensive report of those purchases and dates, we strongly encourage you to keep monitor of any confirmation emails you receive. This can assist you to stay on top of your coverage and eligibility.
How do I file a declare
Filing a declare is easy and intuitive.
1. Go to the “Claims Web page” on the Clip In web site
2. Fill within the claim kind fully. For some information, you could must check with the preliminary confirmation electronic mail we sent while you bought Hair Insure.
3. You can be asked to upload and submit a picture of the broken by way of the “upload a photo” area, a replica of the signed waiver type, and a quick description of the claim.
4. Submit your claim. Be aware: You is not going to have the ability to submit your claim form till every field has been completed.
5. Upon submitting your declare, you’ll receive an electronic mail confirming that your declare has been acquired and we’ll course of it straight away.
6. All claims will probably be reviewed and processed within 24 to forty eight enterprise hours. You will be notified, via electronic mail, upon the approval of your claim.
Do I really must fill in every area on the declare kind
Yes, we ask that you just fill in every single field on the form. Why Because it is one of the simplest ways we must serve you and get new hair to you as shortly as potential. This is the best way we see it: if one thing goes drastically wrong along with your extensions, we want to know as a lot as we presumably can to completely diagnose the issue and (ideally) stop it from happening once more. This declare information will even be used to strengthen our schooling packages. Your feedback issues to us. We’ll read it and log it, so the extra thorough you are, the higher we’ll be able that will help you.
On the declare page, it asks me for a photograph of my damaged hair. Do I really must submit one
Sure, we do require that you just submit a photograph along with your declare. Your photo needn’t be something too outlandish (a clear cellphone picture will suffice). In the end, what we would like is anything we will use to accurately diagnose the problem.
I don’t have a camera on my cellphone. How can I submit a photograph
Nevertheless you’d like! Again, we’re not asking for something outlandish, just a fast snapshot of the hair to provide us a good idea of the issue. We’ll accept a photo from a digital digicam, or even a scan of a developed photograph. There’s a direct upload characteristic positioned instantly on the claims page the place you may merely upload your picture out of your pc, and we’ll obtain it.
I unintentionally ordered the improper color of hair. Is there anything I can do
We will settle for returns and exchanges for unused, sellable hair. For extra info on how returns and exchanges work, please go to the returns and exchanges page on our site.